Effective Date: January 26, 2026
Last Updated: January 26, 2026
At HangerHaat, customer satisfaction is our priority. This Refund and Returns Policy explains the conditions under which products may be returned and refunds may be issued.
1. Eligibility for Returns
You may request a return if:
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The product is defective, damaged, or incorrect
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The product was received in an unusable condition
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The return request is made within 7 days of delivery
To be eligible for a return:
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The item must be unused and in its original packaging
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Original invoice or proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return or refund:
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Items damaged due to misuse, negligence, or improper handling
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Products returned after the return window has expired
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Items purchased on sale or clearance (unless defective)
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Customized or special-order items (if applicable)
3. Return Process
To initiate a return:
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Contact us at support@hangerhaat.com within the return period
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Provide your order number and reason for return
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Our support team will review and provide return instructions
Do not send products back without prior approval.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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We recommend using a trackable shipping service
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We are not responsible for lost or damaged return shipments
5. Refunds
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Once we receive and inspect the returned item, we will notify you of approval or rejection
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Approved refunds will be processed within 7–10 business days
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Refunds will be issued to the original payment method
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Shipping fees are non-refundable unless the return is due to our error
6. Exchanges
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We only replace items if they are defective or damaged
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If you need an exchange, contact us with product details and images (if required)
7. Late or Missing Refunds
If you haven’t received a refund:
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Check your bank or payment provider first
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Contact your payment provider for processing time
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If the issue persists, email us at support@hangerhaat.com
8. Order Cancellations
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Orders can be cancelled before shipment
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Once the order is shipped, cancellation is not possible
9. Changes to This Policy
We reserve the right to modify this Refund and Returns Policy at any time. Updates will be posted on this page with a revised date.
10. Contact Us
If you have questions about refunds or returns, contact us:
📧 Email: support@hangerhaat.com
🌐 Website: https://hangerhaat.com/